My customer account
How do I create my Stella Forest account?
To create your account on the STELLA FOREST online store, enter your email address, which will become your username, as well as the other required information in the appropriate fields.
How do I create my Stella Forest wishlist?
The Wishlist option allows you to create a selection of products that you can then find at any time in your Customer Account. To do this, you must have or create a Customer Account on the site. To add an item to your Wishlist, simply go to the product page and click on the heart icon. You can then find your Wishlist from your Customer Account. Please note that products added to your Wishlist are not reserved.
My email address is rejected when creating an account, why?
To ensure you receive order confirmation and shipping emails correctly, we systematically verify the validity of your email address when you create your customer account.
We therefore recommend that you make sure to provide a valid email address when registering. An address may be considered "invalid" if the domain name (the part of your address after the "@") is not recognized, reliable, or if it is incorrect.
We therefore recommend that you make sure to provide a valid email address when registering. An address may be considered "invalid" if the domain name (the part of your address after the "@") is not recognized, reliable, or if it is incorrect.
How do I delete my account?
If you wish to delete your e-shop account, please contact our Customer Service via the "contact us" section. Your data will be deleted within 72 hours.
To place a new order subsequently, we invite you to create a new account.
To place a new order subsequently, we invite you to create a new account.
How do I subscribe to the Stella Forest newsletter?
Subscribe to the STELLA FOREST online store newsletter by entering your email on the homepage in the newsletter section at the bottom of the page.
You will be informed of brand news and our exclusive offers.
You will be informed of brand news and our exclusive offers.
I can't log in to my account, what should I do?
If you are unable to log in, please check that your email address is correct and pay attention to case sensitivity.
An email containing a security code will be sent to you to allow you to log in to your account.
How do I unsubscribe from the Stella Forest newsletter?
You can unsubscribe from the newsletter by simply clicking on the unsubscribe link at the bottom of the newsletters you receive.
You can also do this in your account, under the "Newsletter" section. Please do not hesitate to contact us if you encounter any difficulties.
You can also do this in your account, under the "Newsletter" section. Please do not hesitate to contact us if you encounter any difficulties.